boos77 Privacy Policy

1. Introduction

boos77 ("boos77," "we," "us," or "our") operates the online gaming platform available at boos77.app (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player," or "Data Subject") who access or use the boos77 Platform.

This Privacy Policy describes the types of personal information we collect, how we use and protect that information, and the rights available to you under applicable Philippine law — in particular, Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC").

By registering an account on boos77 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the boos77 Platform.

2. Information We Collect

boos77 collects the following categories of personal information:

2.1 Registration & Account Information

• Full legal name
• Date of birth (for age verification — players must be 21 or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password

2.2 Identity Verification (KYC) Documents

• Government-issued photo identification (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, voter's ID)
• Proof of address documents (e.g., utility bill, bank statement)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account)
• Selfie or live photo for identity confirmation

2.3 Financial & Transaction Information

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash mobile number, bank account details — stored in tokenised form where applicable)
• Account balance history
• Bonus and promotional activity records

2.4 Gaming Activity Data

• Game history, bet amounts, and outcomes
• Session duration and frequency of play
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookies and session identifiers
• Platform interaction logs and clickstream data

2.6 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Marketing communication preferences

3. How We Collect Your Information

boos77 collects personal information through the following means:

• Directly from you: When you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or respond to surveys and promotions.
• Automatically: Through cookies, web beacons, and similar tracking technologies when you access and interact with the boos77 Platform.
• From third-party service providers: Including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay), identity verification services, and fraud prevention providers, where necessary to operate the Platform and comply with legal obligations.
• From regulatory and law enforcement authorities: Where required by applicable Philippine law or court order.

4. How We Use Your Information

boos77 processes your personal data for the following purposes:

• Account management: To create, maintain, and secure your boos77 account, including authentication and password recovery.
• Identity verification: To verify your age (21+) and identity in compliance with Philippine gaming regulations and KYC requirements.
• Payment processing: To process deposits, withdrawals, and refunds via your chosen payment method.
• Platform operation: To provide access to games, process bets, calculate winnings, and maintain accurate account records.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance via live chat and email.
• Legal compliance: To comply with applicable Philippine laws, including the Data Privacy Act, Anti-Money Laundering Act (AMLA), and gaming regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct.
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools, including deposit limits, session reminders, and self-exclusion measures.
• Marketing communications: To send you promotional offers, bonuses, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the features and performance of the boos77 Platform.

5. Sharing of Your Information

boos77 does not sell, rent, or trade your personal information to third parties. We may share your personal data only in the following circumstances:

• Service providers: With trusted third-party vendors who assist in operating the boos77 Platform, including payment processors, KYC verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only as instructed by boos77 and in accordance with applicable data protection laws.
• Regulatory and law enforcement authorities: Where required by Philippine law, court order, or regulatory directive — including disclosures to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities.
• Gaming regulators: Where required for licensing compliance and regulatory oversight of the boos77 Platform.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of boos77's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• With your consent: In any other circumstances where you have provided explicit consent to the sharing of your personal data.

6. Data Retention

boos77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, boos77 retains account and transaction records for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations. KYC documents are retained for the period required by applicable law.

When your personal data is no longer required, boos77 will securely delete or anonymise it in accordance with our data retention procedures.

7. Data Security

boos77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the boos77 Platform
• Encryption of sensitive data at rest, including payment information and identity documents
• Access controls limiting personal data access to authorised personnel only
• Regular security assessments and penetration testing
• Two-factor authentication (OTP) for account access
• Fraud detection and monitoring systems operating 24/7

While boos77 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. boos77 cannot guarantee absolute security but is committed to promptly addressing any data security incidents in accordance with the notification requirements of the Data Privacy Act.

8. Cookies & Tracking Technologies

boos77 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

8.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status to improve your experience.
• Analytics cookies: Help us understand how players interact with the Platform so we can improve its performance and content.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our campaigns. These are only set with your consent.

8.2 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the boos77 Platform. For detailed instructions on managing cookies, refer to your browser's help documentation.

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by boos77:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed by boos77.
• Right of access: You may request a copy of the personal data boos77 holds about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to boos77's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. boos77 will respond to all data subject requests within the timeframes prescribed by the Data Privacy Act.

10. Protection of Minors

The boos77 Platform is strictly intended for individuals aged 21 years and above. boos77 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account.

If you believe that a minor has registered an account on boos77 or provided personal data to us, please contact our support team immediately at [email protected].

11. Third-Party Services

The boos77 Platform may integrate with third-party service providers to facilitate payments, identity verification, and platform analytics. These third parties operate under their own privacy policies and data protection practices. boos77 selects third-party providers carefully and requires them to maintain appropriate data protection standards consistent with Philippine law.

boos77 is not responsible for the privacy practices of third-party services that are not directly operated by boos77. We encourage you to review the privacy policies of any third-party services you interact with in connection with the boos77 Platform.

12. Changes to This Privacy Policy

boos77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform, and update the "Last Updated" date at the top of this page.

Your continued use of the boos77 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how boos77 protects your personal data.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by boos77, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the boos77 Platform
• Response Time: Within two (2) business days for written enquiries

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by boos77.